Refund policy

30-day returns

You may request a free return for a full refund within 30 days after delivery, including for a change of mind. This applies to all products purchased from bluelanternco.com, regardless of who fulfills the order. Normal use is allowed. Items with intentional damage or missing parts are not eligible under this 30-day return policy.

How to start a return

Start your return by signing in to your Blue Lantern Co. customer account. Open the order you want to return, choose the return option, select the items and return reason, and submit your request.

If you cannot access your account or do not see a return option, contact support@bluelanternco.com for help starting your return.

Submitting a request starts the review process; it does not issue an immediate refund. Blue Lantern Co. will review your request under this policy, coordinate your return, provide the appropriate return address and instructions, and arrange free return shipping for eligible returns. For supplier-fulfilled products, we coordinate directly with the supplier so you do not have to arrange the return yourself.

Return shipping and fees

Blue Lantern Co. covers return shipping for eligible 30-day returns on all products sold through our store. We do not charge a restocking fee or deduct return shipping from your refund. Supplier fees or a supplier's refusal to accept an otherwise eligible return do not reduce your refund under this policy; Blue Lantern Co. covers those costs.

Your refund

Your refund includes the full item price and the original standard shipping charge. If you paid for expedited shipping, only the additional expedited upgrade portion is excluded from the refund. Return shipping remains free.